Keeping You Informed
|
|
|
|
For more detailed information, click here.
Portable Instruments:
- How do I build and edit a channel plan in my MicroStealth or CLI unit?
- Can I listen to audio with the MicroStealth?
- What voltage should my wall charger be?
Acterna Systems:
- Why don't some alarms clear from System Manager?
- What is the best way to determine if all my devices have current alarm profiles?
- What is r-code and p-code?
- If you are experiencing problems with getting schedule measurement results from transponders in the field, try the following.
- How do I Setup PathTrak Clients?
Portable Instruments Answers:
- How do I build and edit a channel plan in my MicroStealth or CLI unit?
- Turn the unit ON and go to the Navigator Screen.
- From the Navigator Screen, select the "Configure" icon and press the Enter Button.
- From the Configure Menu, select Channel Plan and press the Enter Button.
- From the Channel Plan Menu, select "Build Channel Plan" and press the Enter Button.
- View the edit box at the bottom of the screen. There you can type the name of your channel plan.
- When you are finished with the name press the softkey "OK".
- Select the base plan using the arrow keys. Press the softkey "OK".
- Select the frequency that you want to stop searching for channels. Look at the edit box at the bottom of the screen.
- Type in the frequency using the number keypads then press the softkey "OK.
- The unit will now build the channel plan.
- Once the channel plan is built. Press the "Exit" softkey. This will take you back to the channel plan main menu.
- You now must edit the channel plan to verify it is built correctly.
For details on how to verify the channel plan, and for a graphical representation of the instructions, click here.
Back to top
- Can I listen to audio with the MicroStealth?
No. The Micro Stealth does not have audio capability. The SAM 4040 and the 3SR can be used for this application. You can also find this on our website.
Back to top
- What voltage should my wall charger be?
- MS-1000/1200/1300: 12 volts DC, 500mA
- CLI-950/1450/1750, MS-1400: 12 volts DC, 800mA
- SAM-4040, Stealth 3SR: 18 volts DC, 800mA
- SDA-5000, SDA-4040D: 16 volts DC, 750mA (During charge); 15 volts DC, 750mA (During Trickle charge)
- All Old SAMS: 24 volts DC, 550mA
- Sam Jr.: 16 volts AC, 300mA
- CLM 1000: 24 volts DC, 550mA
Back to top
Acterna Systems Answers
- Why don't some alarms clear from System Manager?
The transponder operates by a change of state rule. This means once the transponder has its current alarm profile it monitors its device (i.e. Node or Power Supply) for any changes in the assigned states.
So if a power supply goes into standby, the transponder will sense a change in voltage on a given channel. When asked by the HEC, during its polling cycle, for the status of the transponder, the transponder will relay the change of status to the HEC. The HEC passes this information on to the system, where it gets recorded in the database and passed on to the clients. If commercial power is restored prior to the batteries draining and the transponder losing power, the transponder will see that the power supply has changed to voltage states again at the same channel and pass the information on to the HEC, resulting in a cleared alarm.
If the transponder fails due to battery failure, when power is restored the transponder will come back online and begin to monitor for changes in states again. The transponder has no memory of the previous changes in states so it doesn't know to send a clear for the standby alarm. This results in alarms in the system that can't be seen when viewing the data display of a transponder. This could also happen if a technician changes out low batteries or disconnects the transponder to back repairs and then reconnects it after the repairs are made. The transponder comes back online not remembering it had a previous alarm. This is why it's important to verify alarms through data displays prior to rolling a technician.
Back to top
- What is the best way to determine if all my devices have current alarm profiles?
It is important to maintain current alarm profiles on all the transponders. Failing to do so will generate unwanted alarms. Instead of downloading alarm profiles to all the devices on a regular basis, you could pull up all your devices through the add device wizard in system manager. We recommend doing this by device type (i.e. nodes or power supplies). Launch the wizard like you are going to add new devices and place a check in Display All Resources and click Filter Resource List. This will give you a total list of your devices by type. The far left column will be gray, yellow, or red. Red means the device is not communicating, yellow means the device doesn't have the current alarm profile, and gray means that everything for the device is current. Ensure the correct alarm profile is selected for each device in yellow, then select all the device rows while holding down the control key. Click the download alarm config button on the toolbar, and then do this for each device type in the system.
Back to top
- What is r-code and p-code?
R-code is the device boot up code. It is similar to a computer bios. It tells the device how to get up and running, and allows new instructions, or p-code, to be written to the device. P-code is the run code. It is similar to a computer OS (operating system) in that it tells the device how to operate and process information. Transponders and Line Monitors will require p-code updates as changes and enhancements are made in the firmware, while the r-code for these devices will remain the same.
Back to top
- If you are experiencing problems with getting schedule measurement results from transponders in the field, try the following:
The following parameters in the seg.ini file control the timing in seconds before SEGserver looks for the data:
CmmSchdMeasLatency=60
CmaSchdMeasLatency=60
GatewaySchdMeasLatency=60
Currently all setting are to 60 seconds. This means that if the schedule is set to start at 12:00 the server will wait until 12:01 before looking to the HEC for the data (in essence giving the HEC 1 minute to gather the data requested from the devices requested). Depending on the schedule and the network, sometimes this needs to be raised. We recommend not going above a setting of 300 (5 minutes). Under normal circumstances a setting of 180 (3 minutes) works well. Be sure to restart the segserver application after editing the seg.ini file.
Back to top
- How do I Setup PathTrak Clients?
- Client user must be set up as a user on the PathTrak server.
- Go to Start>Programs>Administrative Tools (Common)>User Manager.
- Select the "User" menu then "New User".
- Enter new user name.
- User name and password must match the Windows login on the user's PC.
- New user should typically be part of the "Users" group only.
- New user must log on to the PathTrak server to create a user profile.
On the client user's local machine:
- The Client for Microsoft Networking must be installed on the user's PC.
- Client user must be logged in using the identical username and password set up on the PathTrak Server PC.
- Client must be set up as a user in the PathTrak software.
- Launch the PathTrak software.
- Select the "System" menu then "Administration".
- Click on "New User".
- Add the user.
- Set the user's privileges.
- Log in as newly created user.
- Select the "System" menu then "Logout".
- Log in using the new user name. (No password)
- The user can choose a password when logged in.
Back to top
|
|
|
|
|
|
